Goods for personal use, sent in international mail to the customs territory of the Eurasian Economic Union and imported without payment of customs duties, are subject to mandatory customs clearance in accordance with the procedure and under the conditions provided by customs legislation.
In this regard, the owner of the goods must declare the cargo to the customs authorities.
By passing us the contract signed by the recipient and a copy of your ID card, you give to our customs representative the right to use your personal data for customs clearance purposes.
We have also added mobile phone lines for recipients of iHerb parcels, where you can get advice on the status of shipments and the registration of the declaration. Opening hours of lines: Monday-Friday from 08:30 to 19:00
Tele2: +7 700 8360705
KCell: +7 778 0173820
(tariffication according to the operator’s tariff plan)